Class A: One which has resulted or had the potential to result in serious injury to death.
Class B: One which has interrupted or has the potential to interrupt the services provided by the facility.
Class C: One which results in legal action against the facility.
Class A & B: Immediately by telephone to the department, to be confirmed by written report as provided herein within seventy-two hours of said events.
Class C: Written report to the department as provided herein within seventy-two hours of the initiation of legal action.
Each facility shall have written policies and procedures governing admissions, discharges, and referrals. Such policies shall include:
Conn. Agencies Regs. § 19a-495-550