Section 16-11-10 - Record of interruptions(a) Every gas company shall keep a record of each interruption of service to its entire system or major division thereof, including a statement of the time, cause, extent and duration of the interruption.(b) Every gas company shall keep a record of the time of starting and shutting down its generating units, governors and compressors and of the indication of station instruments at sufficiently frequent intervals to show the characteristics of the service, and the details of any changes in operating practice when they occur.(c) Planned interruptions shall always be preceded by adequate notice to all affected customers.Conn. Agencies Regs. § 16-11-10