Section 13b-96-19 - Communication and dispatch services(a) Each certificate holder shall obtain and advertise a telephone number in the name of the company by which the public may call to request service.(b) Each certificate holder operating more than one taxicab company shall dispatch only that company requested by the patron, unless the patron agrees to receive service from another company.(c) Each certificate holder shall maintain a dispatch service.(d) Each certificate holder shall operate its telephone service twenty-four (24) hours a day, unless otherwise authorized by the commissioner.(e) The following information shall be communicated to each patron upon solicitation for service: (1) taxicab availability;(2) estimated time of arrival; and(3) approximate cost of the fare for trips over fifteen miles or upon request.Conn. Agencies Regs. § 13b-96-19
Adopted effective November 3, 2000