4 Colo. Code Regs. § 723-4-4309
Current through Register Vol. 47, No. 20, October 25, 2024
Section 4 CCR 723-4-4309 - Meter Reading(a) Upon a customer's request, a utility shall provide written documentation showing the date of the most recent reading of the customer's meter and the total usage expressed in cubic feet or other unit of service recorded. On request, a utility supplying metered service shall explain to a customer in a clear non-technical statement its method of reading the customer's meter.(b) A utility shall include in its tariff a clear statement describing when meters will be read by the utility and the circumstances, if any, under which the customer must read the meter and submit the data to the utility. This statement shall specify in detail the procedure that the customer must follow and shall specify all special conditions that apply to each class of service.(c) Absent good cause, a utility shall read a meter monthly. For good cause shown, a utility shall read a meter at least once every six months.38 CR 17, September 10, 2015, effective 9/30/201540 CR 01, January 10, 2017, effective 1/30/201741 CR 11, June 10, 2018, effective 6/30/201842 CR 07, April 10, 2019, effective 4/30/201943 CR 08, April 25, 2020, effective 5/15/202044 CR 04, February 25, 2021, effective 3/17/202144 CR 24, December 25, 2021, effective 1/14/202245 CR 18, September 25, 2022, effective 10/15/202246 CR 06, March 25, 2023, effective 1/25/202346 CR 08, April 25, 2023, effective 5/15/2023