4 Colo. Code Regs. § 723-4-4804
Current through Register Vol. 48, No. 1, January 10, 2025
Section 4 CCR 723-4-4804 - Refunds(a) When a serving utility notifies a MMO of a refund or when a refund is otherwise made related to the services provided by the serving utility to the MMO, a MMO shall refund an allocated share of the refunds to its customers within 90 days after receipt of the notice or refund from the serving utility. The notification shall be made either by first-class mail with a certificate of mailing or by inclusion in any monthly or more frequent regular written communication. The MMO shall retain the certification of mailing pursuant to subparagraph 4803(a)(V). The MMO shall also notify former customers who were end-users during the period for which the refund is made that refunds are available, to the extent such former customers can be located.(b) A MMO may retain any portion of a refund which is related to service taken by the MMO at its own facilities after refunds are made to its current and former customers.(c) If the aggregate amount of a refund which remains unclaimed after 90 days exceeds $100, the MMO shall contribute that unclaimed amount to the energy assistance organization in accordance with rules 4410(d), (f), and (g). If the aggregate amount which remains unclaimed after 90 days does not exceed $100, the MMO may retain the aggregate amount.38 CR 17, September 10, 2015, effective 9/30/201540 CR 01, January 10, 2017, effective 1/30/201741 CR 11, June 10, 2018, effective 6/30/201842 CR 07, April 10, 2019, effective 4/30/201943 CR 08, April 25, 2020, effective 5/15/202044 CR 04, February 25, 2021, effective 3/17/202144 CR 24, December 25, 2021, effective 1/14/202245 CR 18, September 25, 2022, effective 10/15/202246 CR 06, March 25, 2023, effective 1/25/202346 CR 08, April 25, 2023, effective 5/15/2023