4 Colo. Code Regs. § 723-4-4030
Current through Register Vol. 47, No. 20, October 25, 2024
Section 4 CCR 723-4-4030 - Access to Customer Data for the Provision of Regulated Utility Service(a) A utility may disclose customer data to a contracted agent provided that the contract requires the agent to: (I) implement and maintain data security procedures and practices to protect the customer data from unauthorized access, destruction, use, modification, or disclosure that are equal to or greater than the data privacy and security policies and procedures used by the utility internally to protect customer data;(II) use customer data solely for the purpose of the contract and prohibits the use of customer data for a secondary commercial purpose not related to the purpose of the contract without first obtaining the customer's consent as provided for in these rules;(III) return to the utility or destroy any customer data that is no longer necessary for the purpose for which it was transferred; and(IV) execute a non-disclosure agreement with the utility.(b) The utility shall maintain records of the disclosure of customer data to contracted agents for a minimum of three years. Such records shall include all contracts with the contracted agent and executed non-disclosure agreements.38 CR 17, September 10, 2015, effective 9/30/201540 CR 01, January 10, 2017, effective 1/30/201741 CR 11, June 10, 2018, effective 6/30/201842 CR 07, April 10, 2019, effective 4/30/201943 CR 08, April 25, 2020, effective 5/15/202044 CR 04, February 25, 2021, effective 3/17/202144 CR 24, December 25, 2021, effective 1/14/202245 CR 18, September 25, 2022, effective 10/15/202246 CR 06, March 25, 2023, effective 1/25/202346 CR 08, April 25, 2023, effective 5/15/2023