4 Colo. Code Regs. § 723-3-3804

Current through Register Vol. 47, No. 20, October 25, 2024
Section 4 CCR 723-3-3804 - Refunds
(a) When a serving utility notifies a MMO of a refund or when a refund is otherwise made, a MMO shall notify its end-users of the refund and shall inform the end-users that they may claim the refunds within 90 days after receipt of the notice. The notification shall be made either by first-class mail with a certificate of mailing or by inclusion in any monthly or more frequent regular written communication. The MMO shall also notify former customers who were end-users during the period for which the refund is made. The MMO shall give the notice required by this paragraph within 30 days of notification about the refund or, if there is no prior notification, within 30 days of receipt of the refund. No notification pursuant to this rule is required for a refund, benefit, or rate reduction attributable to retail renewable distribution generation.
(b) A MMO may retain any portion of a refund which rightfully belongs to the MMO.
(c) If the aggregate amount of a refund which remains unclaimed after 90 days exceeds $100, the MMO shall contribute that unclaimed amount to the energy assistance organization in accordance with paragraphs 3410(d), (f), and (g). If the aggregate amount which remains unclaimed after 90 days does not exceed $100, the MMO may retain the aggregate amount.
(d) A MMO shall pay interest on undistributed refunds in accordance with paragraph 3410(d).

4 CCR 723-3-3804

38 CR 17, September 10, 2015, effective 9/30/2015
39 CR 06, March 25, 2016, effective 4/14/2016
39 CR 08, April 25, 2016, effective 5/15/2016
40 CR 22, November 25, 2017, effective 12/15/2017
42 CR 03, February 10, 2019, effective 3/2/2019
42 CR 07, April 10, 2019, effective 4/30/2019
42 CR 09, May 10, 2019, effective 5/30/2019
43 CR 08, April 25, 2020, effective 5/15/2020
43 CR 12, June 25, 2020, effective 7/15/2020
43 CR 20, October 25, 2020, effective 11/14/2020
44 CR 13, July 10, 2021, effective 7/30/2021
44 CR 24, December 25, 2021, effective 1/14/2022
45 CR 18, September 25, 2022, effective 10/15/2022
46 CR 02, January 25, 2023, effective 2/14/2023