3 Colo. Code Regs. § 714-1-O-1
A complaint may be dismissed by the Board prior to the initiation of a disciplinary proceeding when an informal settlement has been reached between the complainant and licensee and approved by an investigator for the Division of Registration, Department of Regulatory Agencies. The Board must approve all such settlements and, upon approval, may dismiss further disciplinary proceedings against the licensee. All such informal settlements shall be in writing, shall include a waiver on the part of complainant of any further claims against the licensee or the recovery fund arising out of the incident or events from which the complaint arose, and shall be signed by all complaining parties involved, by the licensee, and by the Board.
3 CCR 714-1-O-1