8.609.5RESIDENTIAL HABILITATION SERVICES AND SUPPORTS DESCRIPTION AND GENERAL PROVISIONSResidential Habilitation Services and Supports provide a full day (24 hours) of services and supports to ensure the health, safety and welfare of the individual, and to provide training and habilitation services or a combination of training (i.e., instruction, skill acquisition) and supports in the areas of personal, physical, mental and social development and to promote interdependence, self-sufficiency and community inclusion. Services and supports are designed to meet the unique needs of each person determined by the assessed needs, personal goals, and other input provided by the Interdisciplinary Team, defined at Section 8.519.1, and to provide access to and participation in typical activities and functions of community life.
A. Program Approved Service Agency Policies, Procedures and Service Provisions 1. Each Program Approved Service Agency (PASA) providing residential services must establish and implement written policies and procedures concerning the use, handling and timely disbursement of personal needs funds and include a record of personal possessions, including clothing, of the participant.2. PASAs must conduct an evaluation of consumer satisfaction with services and supports no less than every two years. The PASA must review and analyze this data and address any complaints or problematic practices requiring corrective action. PASAs must make the results of the survey available to interested stakeholders upon request.3. The PASA must maintain a record for each participant which includes the information required by these rules and as prescribed by the Department.4. Participants receiving Residential Habilitation Services and Supports must have 24-hour supervision. Supervision may be on-site (direct service provider or caregiver is present) or accessible (direct service provider or caregiver is not on site but available to respond when needed). Staffing arrangements must be adequate to meet the health, safety and welfare of participants and the needs of the individual as determined by the Service Plan. The PASA is responsible for verifying that any direct care provider they employ or contract with has the capacity to serve the individuals in their care, as outlined in the Support Plan.5. Physical facilities utilized as residential settings must meet all applicable fire, building, licensing and health regulations.6. Services and supports must be provided pursuant to the person's Service Plan, in accordance with Department guidelines and service descriptions, and the HCBS Settings Final Rule at 79 Fed. Reg. 2948 (Jan. 16, 2014) (codified in relevant part at 42 C.F.R. § 441.301).7. The PASA is responsible for providing services, supplies and equipment as prescribed by the Department.8. Caregivers, providers and other support personnel must have ready access to records and all necessary, detailed protocols about the participant required to carry out their responsibilities.9. PASAs must comply with the Colorado Adult Protection Services (CAPS) requirements, outlined in § 26-3.1-111, C.R.S. and 12 CCR 2518-1, Volume 30.960. The PASA must maintain accurate records and make records available to the Department upon request. a. Direct service provider means any person providing direct services and supports, including case management services, protective services, physical care, mental health services, or any other service necessary for the at-risk adult's health, safety, or welfare, pursuant to C.R.S. 26-3.1-101 (3.5). Direct service provider includes PASA applicants and owners, as they are ultimately responsible for the members they serve.b. During the enrollment process the PASA may be granted provisional approval to render Medicaid services. Final PASA approval is contingent on submission of documentation of a completed CAPS check on the PASA applicant and owner within 90 days from the receipt of the provisional approval.i. Failure to submit the required documentation within 90 days of the provisional approval period may result in rescindment of the provisional approval.ii. For the purposes of C.R.S. 26-3.1-111(6)(a)(III), the Department of Health Care Policy and Financing is the oversight agency for PASAs and must be informed of CAPS check results for employers who run them on themselves. c. Direct Service and backup providers with any of the following are prohibited from providing IRSS to any participant : i. A substantiated allegation of abuse, neglect, exploitation, or harmful act, as defined in Section 26-3.1-101, C.R.S., within the last 10 years, by APS at a severity level of "Moderate" or "Severe" as defined in 12 CCR 2518-1 Section 30.100; ii. Three or more substantiated allegations of abuse, neglect, exploitation, or harmful act, as defined in Section 26-3.1-101, C.R.S., within the last five years, by APS at the minor severity level as defined in 12 CCR 2518 Section 30.100; oriii. A criminal conviction of abuse, neglect, or exploitation against an at-risk adult with IDD as defined in Section 18-6.5-102, C.R.S.iv. Only substantiated allegations that have exhausted the appeal period and come to a final disposition, as defined as 12 CCR 2518-1 Section 30.920, shall be included in the above exclusions list.10. Incident Reporting a. The PASA must comply with all incident reporting requirements, as outlined in Section 8.608.6. b. The PASA must notify guardians and/or representatives of Incident Reports (IR).c. The PASA must have policies and procedures in place for handling cases of alleged or suspected abuse, mistreatment, neglect, or exploitation of any participant, pursuant to Section 8.608.8.d. The PASA must notify the waiver participant and guardians and/or participants' representatives of investigations, including summary information pertaining to the outcome of the investigation, victim supports accessed, and recommendations to prevent recurrence.11. The PASA is responsible for the monitoring of conditions at the property and must provide oversight and guidance to safeguard the health, safety, and welfare of the participant.12. The PASA must provide for and document the regular on-site monitoring of Residential Habilitation Services and Supports. PASA's must conduct an on-site visit of each Individual Residential Support Services (IRSS) or Group Residential Support Services (GRSS) setting before a participant moves in, and at a minimum once every quarter, with at least one visit annually that is unscheduled. On-site monitoring of IRSS and GRSS settings must include, but not be limited to: a. Inspection of all smoke alarms and carbon monoxide detectors;b. Ensuring all exits are free from blockages to egress;c. Review of each participant's emergency and disaster assessment; andd. Medication administration records and physician orders.B. Rights of Participants 1. A participant must be presumed able to manage his/her own funds and possessions unless otherwise documented in the Service Plan.2. Participants must have a key or key code to their home, a bedroom door with a lock, lockable bathroom doors, access to all common areas of the home, and a residential agreement that provides protections for evictions.3. A participant, guardians, authorized representatives, as appropriate, and the case manager shall be notified at least fifteen (15) days prior to proposed changes in residential placements. a. If an immediate move is required for the protection of the person, notification must occur as soon as possible before the move or no later than three days after the move.b. A participant, guardians, and authorized representatives, as appropriate, must be involved in planning subsequent placements and any member of the Interdisciplinary Team may request a meeting to discuss the change in placement.c. When a participant moves settings or PASA, all residential PASA's involved must be present for the move whenever possible, and will ensure all possessions, medications, money and pertinent records are transferred to the participant within 24 hours.d. If the participant, guardians, or authorized representative, as appropriate, wants to contest the move they should follow the grievance procedure of the agency.e. If there is a concern regarding the health, safety, or welfare of the person being jeopardized as a result of the move, any interested party may request an emergency order from the Department pursuant to Section 8.605.4.4. Participants have a right to annual notification of PASA appeal/grievance policies and procedures.