10 Colo. Code Regs. § 2505-10-8.183
Current through Register Vol. 47, No. 11, June 10, 2024
Section 10 CCR 2505-10-8.183 - INSTRUCTIONS FOR HANDLING UNDELIVERED MEDICAL IDENTIFICATION CARDSThe Post Office returns all undelivered Medical Identification Cards to the county departments when recipients are deceased, no longer at that address, etc. The following steps will be taken to assure delivery of cards to the recipient.
A. If the address shown in the envelope window is incorrect or no longer valid, the county departments are not to make the address change for remailing on the returned envelope. Counties are to open the envelope, paste a white sticker over the incorrect address, type in the correct address, use a separate envelope with the corrected address, insert the Medical Identification Card Mailer, and remail the card and its carrier to the client's new (correct) address. (This includes out-of-state moves if the client remains eligible.)B. Counties shall immediately correct the address on the automated system.C. If the recipient is deceased, the county shall destroy the identification card and make appropriate change in the eligibility system.