10 Colo. Code Regs. § 2505-10-8.079
Current through Register Vol. 47, No. 18, September 25, 2024
Section 10 CCR 2505-10-8.079 - QUALITY IMPROVEMENT8.079.1DEFINITIONSIncentive payment means an annual payment made to PIHP contractors based on performance measures agreed upon by the Department and the contracted entity. The criteria for the incentive payment must meet all state and federal statutes and regulations.
Managed Care Entity means, for purposes of Section 8.079, any person, public or private institution, agency or business concern with which the Department does business pursuant to a capitated reimbursement contract.
Prepaid inpatient health plan (PIHP) means an entity that- (1) Provides medical services to enrollees under contract with the State agency, and on the basis of prepaid capitation payments, or other payment arrangements that do not use State plan payment rates; (2) Provides, arranges for, or otherwise has responsibility for the provision of any inpatient hospital or institutional services for its enrollees; and (3) Does not have a comprehensive risk contract.
Provider means a Provider, as defined in 8.050.1.4.
8.079.2EXTERNAL QUALITY REVIEW (EQR)Providers and Managed Care Entities shall comply with annual EQR activities. EQR may include, but is not limited to the following activities:
1. Performance improvement projects.2. Performance improvement project validation.3. Performance improvement measurement.4. Performance improvement measurement validation.5. Consumer satisfaction survey.6. Medical record review.7. Review of individual cases.8. PCPP credentialing and recredentialing.8.079.3MONITORING AND REVIEW8.079.3.A. All Providers and Managed Care Entities shall comply with the efforts of the Department, its designees, any investigative entity, or the Medicaid Fraud Control Unit to monitor performance through site visits, reviews, desk audits, emergency site visits, profiling, compliance reporting requirements and other quality and program integrity review activities. Monitoring activities shall be conducted for the purpose of determining compliance with state and federal requirements, contracts or Provider agreements, Medicaid service provision and billing procedures, and/or Medicaid Bulletins and Provider Manuals.
1. Managed Care Entities- The Managed Care Entity shall be subject to annual site visits to determine compliance with established standards. The annual site visit process shall consist of a desk audit component and an onsite visit. The Managed Care Entities and/or its subcontractors shall, upon request, provide and make available staff to assist in the audit or inspection efforts and provide adequate space on the premises to reasonably accommodate review personnel.2. Providers- Providers shall be subject to the compliance monitoring provisions of 8.076.2.3. The Department reserves the right to deem other State agencies or private accreditation organizations approved reviews to constitute compliance with specific contractual obligations or regulatory requirements.4. The Department may delegate monitoring activities.5. The Department may conduct emergency site visits when the Department has concerns about patient safety, quality of medical care, fraud, abuse, or Provider financial failure.8.079.4QUALITY BASED INCENTIVE PAYMENTS FOR PIHP CONTRACTSPerformance measures eligible for incentive payment may include but are not limited to measures of quality and effectiveness of care, including process and outcomes; client satisfaction; use of services; and care outcomes; with the intent to provide incentive for delivering the highest quality care with the best outcomes at the best value for Colorado Medicaid clients enrolled in PIHP-contracted managed care plans. Measures shall be credible, comparable and actionable for the purpose of the incentive program.
8.079.4.A Such performance measures may include but are not limited to: 1. Healthcare Effectiveness Data and Information Set (HEDIS) measures;2. Consumer Assessment of Healthcare Providers and Systems (CAHPS) measures;3. In-patient hospitalizations for ambulatory sensitive conditions such as: urinary tract infections, immunization preventable disease in pediatric clients, asthma, etc.4. Hospital readmissions within 7, 30 and 90 days post-discharge;5. Behavioral Health Organizations' penetration rates for both children and adults by region;6. Statewide Behavioral Health Organization measures;7. Other measures related to quality of care, use of services and care outcomes.8.079.4.B. Additionally, incentive payments may be made to PIHPs to provide for an increase in the fee paid to the contractor in an reasonable amount calculated to cover the costs of collecting, maintaining and coordinating medical records of recipients among rendering providers through an electronic medical records health information exchange system, provided that the system meets all applicable state and federal statutes and regulations, and is used to measure and enhance the quality of care and care outcomes in accordance with the criteria listed in this rule for the Medicaid clients served.8.079.4.C. In order to be eligible for any incentive payments, PIHP contractors must meet minimum performance measure criteria determined by the Department. Minimum performance criteria shall include minimum national percentile benchmarks for specific measures, and/or alternate minimum standards for non-HEDIS measures, as determined by the Department and agreed upon by the contractor at the outset of the contract period.8.079.4.D. Performance measures and minimum performance criteria shall be agreed upon at the outset of the contract period and may vary from PIHP agreement to PIHP agreement at the discretion of the Department to reflect differences in contract type or model (e.g., BHO vs. Health Plan, network vs. group/staff system, risk vs. non-risk), as well as targeted performance improvement or maintenance objectives.8.079.4.E. Provision of any incentive payment is contingent upon the continuing availability of state funds for the purpose thereof.