12 Colo. Code Regs. § 2518-1-30.660
Current through Register Vol. 47, No. 20, October 25, 2024
Section 12 CCR 2518-1-30.660 - CASE CLOSUREA. Cases not requiring additional protective services shall be closed within thirty-five (35) calendar days of the last monthly contact with the client. 1. If the client cannot be located and the county department has sent a letter to the client or is reaching out to others who might know the client's location, the case may remain open until the county department exhausts all attempts to locate the client.2. The county department shall document all attempts to locate the client.B. Cases in which the client is relocated to a long-term care facility may remain open for up to thirty-five (35) calendar days in order to ensure the placement is appropriate for the client's needs. The county department may keep the case open past the thirty-five (35) days if there is good cause and the department documents the cause in CAPS.C. Cases in which the county department has been appointed as the client's guardian, conservator, and/or representative payee shall remain open for the duration of the court order or for as long as the county remains as the representative payee. If the client has died, the case shall be closed immediately following completion of any investigative and/or fiduciary responsibilities.D. A decision to close a case shall be made for any or all of the following reasons: 1. After assessment, the client does not meet the definition of an at-risk adult.2. After investigation and assessment there are no identified needs or all of the client's needs were met prior to the report to the county department.3. The investigation and/or assessment identified needs but the client is competent to make decisions and refuses services.4. If, after completion of the investigation and after repeated and documented efforts, the whereabouts of the client cannot be established or the client refuses contact.5. The client no longer needs protective services.6. Service goals are completed.7. Repeated efforts at service delivery have proven to be ineffective and no additional alternatives exist.8. Critical services necessary to improve safety are unavailable in the community or to the client.9. The client moved out of the state.10. The client has been sentenced to incarceration for longer than thirty (30) calendar days.11. The client died. Prior to closing the case, the investigation must be completed as outlined in Sections 30.510, 30.520, and 30.525.E. The county department shall document the case closure, to minimally include: 1. A final assessment, if applicable, to determine the safety improvement as a result of APS intervention;
2. Update of all case, client, perpetrator, reporting party, and collateral contact information to reflect the most current data and information;3. Reason for case closure;4. Whether there is continued perpetrator involvement; and,5. A narrative to address the overall outcome of APS intervention, to include why safety was or was not increased and why risk was or was not decreased.37 CR 15, August 10, 2014, effective 9/1/201440 CR 01, January 10, 2017, effective 2/1/201741 CR 05, March 10, 2018, effective 4/1/201841 CR 09, May 10, 2018, effective 6/1/201841 CR 13, July 10, 2018, effective 7/30/201842 CR 17, September 10, 2019, effective 10/1/201942 CR 23, December 10, 2019, effective 12/30/201943 CR 13, July 10, 2020, effective 8/1/202043 CR 21, November 10, 2020, effective 11/30/202044 CR 11, June 10, 2021, effective 6/30/202145 CR 03, February 10, 2022, effective 3/2/202245 CR 19, October 10, 2022, effective 11/1/2022