12 Colo. Code Regs. § 2516-1-27.345

Current through Register Vol. 47, No. 11, June 10, 2024

Section 12 CCR 2516-1-27.345 - RESPONSIBILITIES OF COMMUNICATION ACCESS SERVICES PROVIDERS AND VENDOR COMPENSATION

Providers (interpreting staff and communication access services vendors) shall abide by the following responsibilities:

A. Be prepared to show proof of certification or other credentials.

B. Abide by professional standards and codes of conduct.

C. Adhere to the highest ethical standards.

D. Prepare for the assignment in advance by contacting the relevant party/parties for assignment information.

E. Make travel arrangements or establish buffers between virtual assignments to allow on-time arrival for an assignment.

F. Arrive early enough to an assignment to be able to assess the deaf, hard of hearing, and deafblind consumer's needs in establishing effective communication.

G. Take the necessary steps to promote effective communication, including ensuring proper set-up onsite or online.

H. Abide by RCAS policies and procedures.

I. Submit accurate and timely invoices, with all assignments invoiced within the applicable state fiscal year (July 1 to June 30).

Vendors will be asked to inform consumers that the RCAS program arranged and paid for their services. Vendors also will be asked to give RCAS materials (such as a business card) to rural consumers for each assignment whenever appropriate. These activities will make RCAS's impact transparent and act as a reference tool for new requests.

The amount of vendor compensation shall be based on the vendor agreement and fee schedule established by the commission. Vendors shall be compensated only for assignments that were confirmed in advance by the RCAS program.

12 CCR 2516-1-27.345

47 CR 07, April 10, 2024, effective 5/31/2024