12 Colo. Code Regs. § 2516-1-27.330

Current through Register Vol. 47, No. 20, October 25, 2024

Section 12 CCR 2516-1-27.330 - INTAKE, REFERRAL INFORMATION, AND COMMUNICATION ACCESS SERVICES

On a case-by-case basis, the program will conduct a personalized intake process for each consumer to assess their needs and tailor services to their needs. The program will provide information and resources, and, if requested, schedule and pay for communication access services if resources permit.

A. The program shall establish, publish, and monitor/maintain a list of CART captioners and sign language interpreters who are willing to work in rural areas. This information is publicly available on the Commission's website: https://ccdhhdb.colorado.gov/.

B. For requests regarding communication access services scheduling, staff will review how to fill out the online request form to ensure completeness of information and explain the program's policies, including how to modify or cancel requests, information on best practices for communication access and resources, and the possibility of sign language interpreting students or apprentices being present and working with certified interpreters.

C. The program has full-time staff sign language interpreters to assist with filling service requests in rural areas. The program also has allocated funding each year to cover the cost of services, travel time, mileage, and per diem/lodging for vendors. Each fiscal year, the program will divide the funding allocation into twelve months and determine a monthly budget for payment of vendor services. If a given month's expenditures reach 75% to 85% of the monthly allocation, the program will prioritize court and legal, health and wellness, and employment-related requests to conserve resources. The program may make exceptions on a case-by-case basis.

12 CCR 2516-1-27.330

47 CR 07, April 10, 2024, effective 5/31/2024