Statutes, codes, and regulations
Colorado Administrative Code
Department 2500 - Department of Human ServicesDivision 2504 - Child Support Services (Volume 6)
Rule 9 CCR 2504-1 - RULE MANUAL VOLUME 6, CHILD SUPPORT SERVICES RULES
Section 9 CCR 2504-1-6.807 - DISBURSEMENTS ON HOLD [Rev. eff. 9/15/12]

9 Colo. Code Regs. § 2504-1-6.807

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Current through Register Vol. 47, No. 24, December 25, 2024
Section 9 CCR 2504-1-6.807 - DISBURSEMENTS ON HOLD [Rev. eff. 9/15/12]
A. If a disbursement returns as undeliverable mail, if there is no existing address on the automated child support system, or if a disbursement has been reported as lost or stolen, the user shall put all disbursements for that ledger on hold until the issue is resolved.
B. Child Support Services Units shall ensure that procedures are established in the county to work the scheduled disbursements daily.
C. The county Child Support Services Unit shall utilize all appropriate local, state, and federal sources to determine the location of the payee.
D. If the obligee cannot be located within ninety (90) calendar days of the original warrant issue date, the Child Support Services worker shall allocate the payment(s) first to any obligor erroneous disbursement balance and second to any assigned arrears balance.
E. If there are no obligor erroneous disbursement or assigned arrears balances, the Child Support Services worker shall allocate the payment to obligor over collect and disburse to the obligor.
F. If the obligor cannot be located within one hundred eighty (180) calendar days of the original warrant issue date, the Child Support Services worker shall, by the one hundred eighty-first (181st) calendar day, mark the collection to transfer to the abandoned collections account on the disbursement record on the automated child support enforcement system.

The automated child support enforcement system will automatically reimburse any obligee unfunded disbursement balance on the ledger before the payment is transferred to the abandoned collections account.

G. If the payee requests payment of the disbursement once it has been transferred to the abandoned collections account, the transfer will be reversed through a problem log to the state office, and the disbursement will be scheduled.

9 CCR 2504-1-6.807

39 CR 23, December 10, 2016, effective 1/1/2017
40 CR 21, November 10, 2017, effective 12/1/2017
42 CR 11, June 10, 2019, effective 6/30/2019
43 CR 17, September 10, 2020, effective 9/30/2020
43 CR 21, November 10, 2020, effective 12/1/2020
44 CR 23, December 10, 2021, effective 1/1/2022
45 CR 01, January 10, 2022, effective 3/1/2022
46 CR 11, June 10, 2023, effective 7/1/2023