958 CMR, § 3.311
Current through Register 1533, October 25, 2024
A grievance not properly acted on by the carrier within the time limits required by 958 CMR 3.300 through 3.310 shall be deemed resolved in favor of the insured. Time limits include any extensions made by mutual written agreement of the insured or the insured's authorized representative, if any, and the carrier.
958 CMR, § 3.311