958 CMR, § 11.10
Current through Register 1538, January 3, 2025
A Patient or a Patient's Authorized Representative who seeks further review of a denial or restriction by an RBPO or ACO and whose concerns were not resolved through the internal appeals process may request an external review of the internal appeal decision by filing a request in writing with the Office of Patient Protection within 30 calendar days of the Patient's receipt of the written resolution of the internal appeal decision.
958 CMR, § 11.10