Section 11.07 - Time Limits for Resolution of Internal Appeals(1) The RBPO or ACO shall provide the Patient, or the Patient's Authorized Representative, with a written resolution of the appeal within 14 calendar days of receipt of the original appeal.(2) The RBPO or ACO shall provide the Patient, or the Patient's Authorized Representative, with a written resolution of the expedited internal appeal concerning an Urgent Medical Need within three business days.Adopted by Mass Register Issue 1373, eff. 9/7/2018.