760 Mass. Reg. 5.14

Current through Register 1523, June 7, 2024
Section 5.14 - Update and Reclassification of Waiting List
(1) Applicants who have not contacted an LHA or logged into the Statewide Online Application System for two years shall be contacted by the Department Systems Administrator by email, and if there is no response, by first class mail.
(a) to determine whether:
1. applicant is still interested in obtaining state-aided public housing;
2. the applicant's appropriate unit size or accessibility needs have changed;
3. the applicant's claimed priority and preference status remain the same; and
(b) to advise the applicant that a failure to respond within 30 days will cause the application to be made inactive in the Statewide Online Application System resulting in the application not being processed by any LHA. Any applicant whose application is made inactive shall be notified of the same and will be restored to the waiting list(s) if the applicant contacts an LHA or logs into the Statewide Online Application System within one year after the notice. If the applicant fails to log into the Statewide Online Application System or contact an LHA within one year after the notice, then the applicant shall be given notice of removal of the application from all waiting lists and the right to request review pursuant to 760 CMR 5.13 above by any LHA to which the applicant applied.
(2) In its contact inquiry, the Department Systems Administrator will instruct applicants to update their applications in the Statewide Online Application System or to return the update form to an LHA. An LHA that receives a paper update from an applicant shall review all updated information and promptly log in on behalf of the applicant and enter any changes made by the applicant into the Statewide Online Application System.

760 CMR 5.14

Amended by Mass Register Issue 1394, eff. 6/28/2019.