Section 5.05 - Requirements for PSAPs to Provide Emergency Medical Dispatch Services(1) By July 1,2012, and thereafter, each primary PSAP, regional PSAP, and RECC shall either: (a) provide EMD through certified emergency medical dispatchers at such PSAP or RECC; or(b) arrange for EMD to be provided through a certified EMD resource.(2) By July 1, 2012, and thereafter, each primary PSAP, regional PSAP, and RECC that provides EMD through certified emergency medical dispatchers at such PSAP or RECC and each certified EMD resource that provides EMD shall:(a) use a single Department-approved Emergency Medical Dispatch Protocol Reference System on every request for medical assistance, unless exigent circumstances prohibit such use;(b) have in place policies and procedures for the safe and effective use of the Department-approved EMDPRS;(c) provide pre-arrival instructions; and(d) provide dispatch life support in compliance with the written text of scripts and other processes within a Department-approved EMDPRS.(3) In recognition of the unique responsibilities of wireless state police PSAPs to receive wireless 911 calls, wireless state police PSAPs shall be permitted to meet the requirements of 560 CMR 5.05 as follows: (a) Wireless state police PSAPs shall, whenever possible, immediately transfer or relay wireless 911 calls requesting emergency medical assistance to the appropriate PSAP, RECC, or private safety department in order for such entity to provide EMD through certified emergency medical dispatchers or through a certified EMD resource.(b) For wireless 911 calls that are not able to be transferred or relayed to the appropriate PSAP, RECC, or private safety department in order for such entity to provide EMD through certified emergency medical dispatchers or through a certified EMD resource, and for calls that are within the jurisdiction of the wireless state police PSAP, the wireless state police PSAP shall either provide EMD through certified emergency medical dispatchers; or arrange for EMD to be provided through a certified EMD resource.Amended by Mass Register Issue 1519, eff. 4/12/2024.