430 CMR, § 11.06

Current through Register 1538, January 3, 2025
Section 11.06 - Interview with Claimant

The Department shall hold a fact-finding interview if, after the issuance of a determination, a source provides

(a) new information that indicates that the claim was denied or approved due to error; or
(b) new information regarding wages; or
(c) new information that indicates that the issue or issues that were the subject of that determination were denied or approved or the amount of benefits fixed based on a misrepresentation of fact.

Conduct of Interview. During the fact-finding interview, interested parties shall be afforded the opportunity to present evidence with respect to the issue raised, and shall be afforded an opportunity to rebut evidence from other parties. The parties may be interviewed separately or during the same interview at the sole discretion of the Department. If the Department has interviewed the parties separately, the Department may, at its discretion, offer one or both parties an opportunity to further respond.

Waiver of Interview. The right to an interview may be waived by an interested party. The waiver of the right to an interview by one party does not affect the right of the other party to an interview.

430 CMR, § 11.06

Amended by Mass Register Issue 1511, eff. 12/22/2023.