330 CMR, § 9.04
The Department of Agricultural Resources, through its Commissioner or his or her designee (Commissioner), shall at any time have the power to withhold, suspend or revoke any Agent's License or Grower's Certificate for sufficient cause. Before withholding, suspending or revoking any License or Certificate, the Commissioner shall give written notice of a scheduled hearing, which shall be held under the informal rules of adjudicatory proceedings pursuant to M.G.L. c. 30A, to the applicant for, or holder of, such License or Certificate and give reasons for the intended adverse action. Said notice shall appoint a time of hearing before the Commissioner and shall be sent by registered or certified mail to the applicant for, or holder of, such License or Certificate. At the hearing, the applicant for, or the holder of, such License or Certificate may present evidence to the Commissioner. After hearing all the testimony, the Commissioner shall make a just and proper determination on withholding, suspending and/or revoking a License or Certificate.
330 CMR, § 9.04