247 CMR, § 15.01
Continuous Quality Improvement Program or CQI Program means a system of standards and procedures to identify and evaluate quality-related events and improve patient care.
Quality Related Event or QRE means the incorrect dispensing of a prescribed medication that is received by a patient, including:
(a) a variation from the prescriber's prescription order, including, but not limited to:
1. dispensing an incorrect drug;
2. dispensing an incorrect drug strength;
3. dispensing an incorrect dosage form;
4. dispensing the drug to the wrong patient; or
5. providing inadequate or incorrect packaging, labeling, or directions; or
(b) a failure to identify and manage:
1. over-utilization;
2. therapeutic duplication;
3. drug-disease contraindications;
4. drug-drug interactions;
5. incorrect drug dosage or duration of drug treatment;
6. drug-allergy interactions; or
7. clinical abuse/misuse.
Pharmacy, as referenced in 247 CMR 15.00, means a pharmacy, or a group of pharmacies under common ownership and control of one entity, licensed by the Board pursuant to M.G.L. c. 112.
Pharmacy Personnel means pharmacist, pharmacy intern, pharmacy technician and pharmacy support personnel.
247 CMR, § 15.01