Section 274.13 - Inspection and Audit(1) For purposes of verifying a TNC's compliance with the requirements of M.G.L. c. 159A1/2 and 220 CMR 274.00, the Division may inspect a sample of records that the TNC maintains. If, after this initial review, the Division has reasonable basis to conclude that the TNC is not in compliance with M.G.L. c. 159A1/2 or 220 CMR 274.00, the Division may, upon reasonable notice, conduct a supplemental audit of records that it deems necessary and reasonable.(2) In response to a complaint or incident, the Division may inspect any of the TNC's records related to the complaint or incident at issue.(3) The Division shall quarterly audit records relating to 220 CMR 274.06(2).(4) Within ten business days of receiving a request from the Division pursuant to 220 CMR 274.13, the TNC shall transmit requested records to the Division via a secure delivery method, which may include use of encryption security.(5) If a Division audit is conducted by an agreed upon third party, the cost of the audit shall be borne and paid by the TNC that is under audit.Adopted by Mass Register Issue 1348, eff. 9/22/2017.Amended by Mass Register Issue 1350, eff. 9/22/2017.