The Department may, after consideration and the payment of the appropriate fee, issue a written decision denying the exception or granting the exception as requested or as modified by the Department and subject to conditions. An exception may be granted or denied in writing by the Director of the Division, or by the Director's functional successor in the event of an internal reorganization of the Department. Any person aggrieved by a decision of the Director of the Division may appeal the decision to the Department. Any appeal shall be in writing and shall be made not later than ten business days following issuance of the written decision.
In an emergency, a verbal request for an exception may be granted by the Department or the Director of the Division, provided that the verbal request is subsequently confirmed in writing within seven days of the exception being granted.
220 CMR, § 101.03