As used in 211 CMR 123.00, the following words will have the meanings indicated:
Claimant means any person making a claim for motor vehicle damage or loss for first party damages.
Collision coverage means that optional coverage defined in M.G.L. c. 90, § 34O(1) offered as part of a motor vehicle liability policy or bond.
Commissioner means the Commissioner of Insurance appointed under the provisions of M.G.L. c. 26, § 6, or his or her designee.
Comprehensive coverage means that optional coverage defined in M.G.L. c. 175, § 113O as fire and theft coverage or comprehensive coverage, so-called, offered as part of a motor vehicle liability policy or bond.
Insurer means any insurance company authorized to write motor vehicle insurance in the Commonwealth.
Limited collision coverage means that optional coverage defined in M.G.L. c. 90, § 34O(2) offered as part of a motor vehicle policy or bond.
Motor vehicle insurance means motor vehicle liability policies or bonds as defined in M.G.L. c. 90, §§ 34A, 34O, and in M.G.L. c. 175.
Plan means a detailed proposal or filing describing a formal direct payment and referral program based on a written plan.
Rating organization means an insurance rating organization licensed under M.G.L. c. 175A.
Repair shop means a motor vehicle repair shop as defined in M.G.L. c. 100A, § 1, but not including glass specialty shops and shops which primarily sell tires or audio equipment.
211 CMR, § 123.03