Section 6.10 - Notice to Consumers(1)Display Requirements - Stores of 3000 Square Feet or More of Sales Area. Every retail establishment that has a Sales Area of 3,000 square feet or more shall display a consumer notice on how a consumer may contact the Division of Standards or a local weights and measures official. Such notice shall be as follows:(a)Layout. The notice shall be 81/2" wide by 11" long.(b)Content. Subject to the exception set out in 202 CMR 6.10(1)(d), the notice shall contain the following information, in the form, color and size lettering as Consumer and Merchant Protection Act Committee Form 1, available at the Division of Standards, One Ashburton Street, Room 1115, Boston, MA 02108: COMMONWEALTH OF MASSACHUSETTS
OFFICE OF CONSUMER AFFAIRS AND BUSINESS REGULATION
DIVISION OF STANDARDS
IMPORTANT CONSUMER NOTICE!
DO YOU HAVE A PRICE ACCURACY QUESTION
OR A QUESTION REGARDING
SCANNER OVERCHARGE
UNIT PRICING
INSUFFICIENT WEIGHT OR MEASURE
OR
WEIGHTS AND MEASURES ISSUES?
PLEASE CONTACT
THE DIVISION OF STANDARDS
ONE ASHBURTON PLACE
BOSTON, MA 02108
CALL TOLL FREE 1-888-283-3757
FAX 617-727-5705
OR E-MAIL
ask@consumer.com
(c)Display Area.1. The notice shall be posted in a clear and conspicuous place in each retail establishment at each customer service area.2. If a retail store does not have a customer service area, the notice shall be posted in a clear and conspicuous place at each store exit.3. If a retail store is located within a mall building, the notice shall be posted at every mall building exit. This posting requirement for retail stores in a mall building shall substitute for any notice otherwise required by 202 CMR 6.10(1) and (2).4. Nothing shall obstruct the view to consumers of any notice required by 202 CMR 6.00.(d)Local Jurisdiction Exception.1. Upon the approval of the Director, a local Weights and Measures Official may require all retail stores within the official's approved jurisdiction to display a substitute notice containing all the information specified under 202 CMR 6.10(2)(b) except for the contact information, which shall be replaced by the contact information of the local Weights and Measures Official.2. Upon said approval, such local weights and measures official shall provide an alternate form meeting the requirements of 202 CMR 6.10(2)(a) to all retail stores in its approved jurisdiction. (2)Display Requirements - Stores Under 3000 Square Feet. (a) Every retail establishment which has an area of less than 3,000 square feet shall display a consumer notice on each weighing and measuring device in a form approved by the Division of Standards.(b) If any retail establishment which has an area of less than 3,000 square feet does not use any weighing or measuring devices, the retail establishment must post a consumer notice in accordance with the requirements of 202 CMR 6.10(1).