Section 458.423 - Member Communications RequirementsA medical respite provider must:
(1) Offer written materials in alternative formats and languages to accommodate individuals with disabilities or individuals with preferred languages other than English; and(2) Provide information verbally to members who are unable to read written materials offered to members by the medical respite provider, in the member's preferred spoken language, where possible.Adopted by Mass Register Issue 1538, eff. 1/3/2025.