Section 417.438 - Written Policies and ProceduresA psychiatric day treatment program must have and observe written policies and procedures that include:
(A) a statement of program philosophy and objectives;(B) admission procedures, including criteria and procedures for multidisciplinary review of each individual referral;(C) treatment procedures, including development of the treatment plan, case assignment, periodic review, and follow-up on drop-outs;(D) discharge criteria and procedures;(F) referral policy, including procedures for ensuring uninterrupted and coordinated patient care upon transfer;(G) procedures for clinical emergencies that occur both during and outside the program's operating hours;(H) recordkeeping policy;(I) personnel and management policies, including policies for hiring, discharging, and supervision protocol for all staff;(J) a policy for proper food preparation, cleanliness, and storage, including designation of a staff person to take responsibility for supervision of the member's food preparation at each meal;(K) explicit fee policies for billing third-party payers and patients, along with procedures for cancellation and fee reductions;(L) procedures for fire and other nonclinical emergencies; and(M) staff training and evaluation.Amended by Mass Register Issue 1383, eff. 1/25/2019.