(1) Immediately upon its receipt, a report of abuse of a person with a disability shall be evaluated to determine:(a) whether the Commission has jurisdiction over the complaint;(b) the urgency of the complaint; and(c) the appropriate action to be taken by the Commission.(2) If the Commission is unable to make a screening decision based upon the information received from the reporter, the Commission shall immediately seek such further information as is necessary to facilitate the making of such a decision.Amended by Mass Register Issue 1319, eff. 8/12/2016.Amended by Mass Register Issue 1448, eff. 7/23/2021.