Section 4.02 - Preliminary Review of Application(1) When the Department receives a written application for services, the Department shall conduct a preliminary review of the application to determine: (a) the nature of the service(s) requested,(b) whether the Department provides the requested service(s), consistent with the Department's mandate as set forth in M.G.L. c 18B; and(c) whether services are needed on an emergency basis.(2) If the Department determines the requested services are not provided by the Department, the Department shall provide written notice to the applicant in accordance with the requirements set forth in 110 CMR 8.00: Service Denial, Reduction, or Termination.Amended by Mass Register Issue 1486, eff. 1/6/2023.