Section 4.26 - Time Frame for Commencing and Completing the 51B Response(1) The Department shall commence an emergency response within two hours of receipt of the report by the Department and shall complete the emergency response within five business days of receipt.(2) The Department shall commence the response for a non-emergency report within two business days of receipt of the report by the Department. The Department shall complete the non-emergency response within 15 business days of receipt of the report, unless extended in accordance with Department's Protective Intake Policy.(3) The result of all 51B responses shall be in writing, entered onto a standard "51B response" form as established by the Department, which may be electronic.Amended by Mass Register Issue 1486, eff. 1/6/2023.