107 CMR, § 2.07

Current through Register 1531, September 27, 2024
Section 2.07 - Records Request Procedure for Clients and Applicants
(1) An individual seeking or receiving services whom is seeking access to his/her own records shall request access from the appropriate area office director or designee. Such requests shall specify in writing the parts of the record for which access is requested and the reason or reasons for which access is requested. An authorized representative seeking to obtain copies of records on behalf of a client or applicant must follow the same procedures.
(2) Within ten days of receipt of a records access request by a client or applicant, or his representative, the requesting party shall be notified in writing that:
(a) The request has been granted. In each such case, the notice shall indicate the date, time, place and, as appropriate, the conditions under which access will provided. Such access shall be provided within 20 days of the receipt of the request; or
(b) The request has been denied. In each such case, the notice shall specify the reason or reasons for the denial and shall inform the requesting party of his right to appeal the decision pursuant to 107 CMR 2.10; or
(c) The request has been granted in part and denied in part. In such cases the notice shall specify the part or parts of the record to which access has been granted, the date, time, place and, as appropriate, the circumstances under which access will be provided. The notice shall also specify the reason or reasons for denial of that portion of the request which has been denied and shall inform the requesting party of his right to appeal the denial pursuant to 107 CMR 2.10.
(3) If access to the record is provided to a client or applicant or authorized representative pursuant to this chapter, the client, applicant or authorized representative shall be permitted to review the record at a designated office of the Commission; and make written notes during such review; and purchase photocopies of documents contained in such record.

107 CMR, § 2.07