The grantee, or a teen parent who is not the grantee, may claim good cause for noncooperation with the Child Support requirements at any time. At application, the good cause claim must be investigated before the case is referred to the Child Support Enforcement Division of DOR. When the grantee, or a teen parent who is not the grantee, informs DTA or DOR of facts that may indicate good cause and wants to claim good cause after the case was referred to DOR, all child support enforcement efforts will cease until DTA determines good cause.
The burden of producing evidence to establish good cause is on the grantee, or the teen parent; however, the worker may be asked for help in obtaining evidence.
106 CMR, § 703.520