106 Mass. Reg. 701.530
The time standards which apply to the benefits authorized by the TAFDC Program are given below.
BENEFITS | MANUAL REFERENCE | CLIENT VERIFICATION TIME FROM DATE OF DEPARTMENT NOTICE | DEPARTMENT BENEFIT DELIVERY TIME (FOR TIMELY VERIFICATION) FROM DATE OF REQUEST FOR BENEFITS |
(A) Voucher | |||
1. Advance on Lost and Stolen Check Replacement | 106 CMR 706.530: Immediate Assistance Pending Replacement * | ||
Uncashed Checks | N/A | seven calendar days (to issuance of voucher) | |
Cashed Checks | N/A | 14 calendar days (to issuance of voucher) | |
(B) Replacement of Lost and Stolen Checks | 106 CMR 706.510: Authorization of a Replacement Check | ||
Stolen Uncashed Checks | N/A | 12 calendar days (to issuance of voucher) | |
Stolen Cashed Checks | N/A | 26 calendar days (to issuance of voucher) | |
(C) Issuance of temporary MassHealth Card | 106 CMR 702.125: Application Activities | next working day | Next working day (to issuance of check) |
(D) Case Maintenance | |||
1. Change in Address | 106 CMR 702.400: Case Maintenance | eight calendar days if verification is necessary (see 106 CMR 701.410) | 14 calendar days (to entry on file) |
2. Increase in Grant | 106 CMR 702.400: Case Maintenance | ten calendar days | 19 calendar days (to entry on file) |
(E) TAFDC-related Benefits | 106 CMR 705.000 | 26 calendar days | 45 calendar days |
* The period must be the number of days, if less than seven, necessary to avoid any serious and imminent risk to the health and safety of the applicant or client which might occur from not acting on the request until the full seven days have passed.
106 CMR 701.530