Section 164.544 - Training and SupervisionLicensed or Approved Providers that directly provide services shall:
(A) Provide ongoing staff training and supervision to all staff, including clinical staff, qualified health care professionals, relief staff, interns, volunteers, contractors and others, in accordance with 105 CMR 164.544(B). The Licensed or Approved Provider shall have a written plan for supervision sufficient to meet the needs of staff, patients and residents. The written supervision plan shall specify the frequency and goals of supervision for all staff, and shall provide that all direct care staff requiring clinical supervision receive clinical supervision from appropriately licensed staff qualified to deliver supervision, and that supervision must be documented.(B) Have a written plan for ongoing in-service training of all personnel. The plan shall include the following: (1) orientation and ongoing supervision of employees regarding policies and procedures of the program including, at a minimum, program operations; state and federal confidentiality laws; professional ethics, including staff-patient and staff-resident boundaries; behavioral management; record keeping; internal incident reporting and investigation; and the reporting of abuse and neglect of children, the elderly and disabled persons; and(2) over the course of a year, monthly scheduled in-service training sessions in accordance with Department guidance including, but not limited to, the following topics:(a) HIV/AIDS, sexually transmitted diseases (STDs) and Viral Hepatitis;(b) substance use disorders, clinical assessment and diagnosis; treatment planning; relapse prevention and aftercare planning; and overdose prevention and risk assessment; (c) co-occurring disorders, including mental health disorders, gambling and other addictive behaviors, and mechanisms for ensuring coordination of care related to all co-occurring disorders, including risk assessments and creation of safety plans;(d) other topics specific to the requirements of the service type and/or the population served;(e) effects of substance use disorders on the family and related topics such as the role of the family in treatment and recovery;(f) the benefits and risks of all clinically appropriate medication for addiction treatment options, as well as the risks and benefits of not receiving treatment;(g) abuse and neglect reporting requirements; and(h) professional ethics, including staff-patient and staff-resident boundaries.(C) The Licensed or Approved Provider shall maintain a record of all in-service training sessions provided, including topic, date, duration and attendance.Adopted by Mass Register Issue 1482, eff. 11/11/2022.