Section 64.2111 - Covered provider rural call completion practicesFor each intermediate provider with which it contracts, a covered provider shall:
(a) Monitor the intermediate provider's performance in the completion of call attempts to rural telephone companies from subscriber lines for which the covered provider makes the initial long-distance call path choice; and(b) Based on the results of such monitoring, take steps that are reasonably calculated to correct any identified performance problem with the intermediate provider, including removing the intermediate provider from a particular route after sustained inadequate performance.83 FR 21737, May 10, 2018