COMPLAINT PROCESSING PROCEDURES
- Section 38.69 - Complaint filing
- Section 38.70 - Required contents of complaint
- Section 38.71 - Right to representation
- Section 38.72 - Required elements of a recipient's complaint processing procedures
- Section 38.73 - Responsibility for developing and publishing complaint processing procedures for service providers
- Section 38.74 - Recipient's obligations when it determines that it has no jurisdiction over a complaint
- Section 38.75 - If the complainant is dissatisfied after receiving a Notice of Final Action
- Section 38.76 - If a recipient fails to issue a Notice of Final Action within 90 days after the complaint was filed
- Section 38.77 - Extension of deadline to file complaint
- Section 38.78 - Determinations regarding acceptance of complaints
- Section 38.79 - When a complaint contains insufficient information
- Section 38.80 - Lack of jurisdiction
- Section 38.81 - Complaint referral
- Section 38.82 - Notice that complaint will not be accepted
- Section 38.83 - Notice of complaint acceptance
- Section 38.84 - Contacting CRC about a complaint
- Section 38.85 - Alternative dispute resolution