Part 801 - BALANCED SYSTEM FOR MEASURING ORGANIZATIONAL AND EMPLOYEE PERFORMANCE WITHIN THE INTERNAL REVENUE SERVICE
- Section 801.1 - Balanced performance measurement system; in general
- Section 801.2 - Measuring organizational performance
- Section 801.3 - Measuring employee performance
- Section 801.4 - Customer satisfaction measures
- Section 801.5 - Employee satisfaction measures
- Section 801.6 - Business results measures
- Section 801.7 - Examples
- Section 801.8 - Effective/applicability dates