Section 1020.3 - What are the qualifications and duties of the Small Business Ombudsman?(a) The Chairman will appoint a senior, full-time Commission employee as Small Business Ombudsman. The Ombudsman must: (1) Have a working knowledge of the Commission's statutes and regulations;(2) Be familiar with the industries and products that the Commission regulates;(3) Develop a working knowledge of the regulatory problems that small businesses experience;(4) Perform the Ombudsman duties in addition to, and consistently with, other Commission responsibilities; and(5) Not work in the Office of Compliance or Office of Hazard Identification and Reduction.(b) The duties of the Small Business Ombudsman will include, but not be limited to, the following: (1) Developing and implementing a program to assist small businesses that is consistent with § 1020.4 ;(2) Working to expedite Commission responses to small businesses and providing information, guidance, and technical assistance to small businesses;(3) Performing a review, at least twice a year, of the Commission's regulatory agenda for actions likely to have a significant impact on small businesses; and(4) Pursuing the interests of small businesses by maintaining a working relationship with appropriate officials in the Small Business Administration, in national trade associations that represent small businesses, and in the Commission.