Within 60 days of the filing of a complaint for informal resolution, the recipient shall attempt to informally resolve the complaint. By the end of such time period, the complainant shall be notified in writing of the resolution of such complaint, if any, and of the complainant's right to file such complaint with the Department if no informal resolution to the satisfaction of the complainant is achieved.
Cal. Code Regs. Tit. 9, § 10910
Note: Authority cited: Section 11138, Government Code. Reference: Sections 11135 and 11136, Government Code.