The patient or patient's authorized representative may file a complaint through the Department's Hospital Bill Complaint Program online patient complaint portal by visiting the Department's website at HospitalBillComplaintProgram.hcai.ca.gov, or by mail to the Department of Health Care Access and Information, Hospital Bill Complaint Program, located at 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
Cal. Code Regs. Tit. 22, § 96051.13
Note: Authority cited: Section 127010, Health and Safety Code. Reference: Section 127436, Health and Safety Code.