Section 7539 - Multilingual Services(a) In areas in which a substantial number of older individuals, as determined by the AAA, do not speak English as their principal language, the I&A provider shall have available a sufficient number of qualified bi/multilingual persons, as determined by the AAA, to ensure provision of information and services in the language(s) of the non-English speaking older individuals by assisting individuals in understanding and assessing needed services and following-up to ascertain if the service needs were met.(b) The bi/multilingual services shall be provided by any of the following:(1) Paid or volunteer staff.(2) Other volunteers in the community who are available to provide interpreter services as needed.(3) Other interpreter resources identified and utilized by the I&A provider.(c) I&A providers shall claim bi/multilingual capabilities, or advertise as a bi/multilingual service, only if either of the following conditions are met: (1) Bi/multilingual service staff or volunteers are available during all of the hours that I&A services are available.(2) The provider advertises the hours during which bi/multilingual services are available.Cal. Code Regs. Tit. 22, § 7539
1. New section filed 7-24-96; operative 8-23-96 (Register 96, No. 30).
2. Change without regulatory effect amending NOTE filed 2-10-98 pursuant to section 100, title 1, California Code of Regulations (Register 98, No. 7). Note: Authority cited: Sections 9102 and 9105, Welfare and Institutions Code. Reference: 42 U.S.C. 3026(a)(4).
1. New section filed 7-24-96; operative 8-23-96 (Register 96, No. 30).
2. Change without regulatory effect amending Note filed 2-10-98 pursuant to section 100, title 1, California Code of Regulations (Register 98, No. 7).