Section 3395.7 - Remedial Training Course Content(a) Remedial training courses shall be administered by a certified provider in a classroom or online setting, including but not limited to, pre-recorded or live audio or video teleconferences, webinars, seminars, podcasts, broadcasts, or lectures via the internet. The training shall include instruction on automotive repair dealer compliance with the laws and regulations relating to all of the following areas:(1) Estimate Requirements (section 3353);(2) Customer Authorization (sections 3353.1, 3353.2, and 3354);(3) Invoice Requirements (section 3356);(4) Accepted Trade Standards (Article 8);(5) Sublet Repair (section 3353(d));(6) Return of Parts (section 3355);(7) Advertising Requirements (section 3372.1);(8) Guarantees and Warranties (sections 3375, 3376, and 3377); and(9) Maintenance of Records (section 3358);(b) A remedial training course shall provide a minimum of eight hours of instruction, exclusive of lunch and rest breaks.Cal. Code Regs. Tit. 16, § 3395.7
1. New article 12.5 (sections 3395.7-3395.10) and section filed 5-31-2023; operative 7-1-2023 (Register 2023, No. 22). Note: Authority cited: Sections 9882 and 9884.7, Business and Professions Code. Reference: Sections 9884.7, 9884.8, 9884.9, 9884.10 and 9884.11, Business and Professions Code.
1. New article 12.5 (sections 3395.7-3395.10) and section filed 5-31-2023; operative 7/1/2023 (Register 2023, No. 22).