Section 551.14 - Request for Informal Mediation(a) Prior to initiating a petition pursuant to section 3050(b) of the Vehicle Code, either party may request that the board mediate any honest difference of opinion or viewpoint existing between any member of the public and any new motor vehicle dealer, manufacturer, manufacturer branch, distributor, distributor branch, or representative.(b) Participation in informal mediation is voluntary, informal, and nonadversarial.(c) The request for informal mediation shall set forth the nature of the matter which the board is requested to mediate. The request for informal mediation shall comply substantially with the following requirements:(1) Include the name, mailing address and telephone number of the person requesting informal mediation; the name, mailing address and telephone number of their attorney or authorized agent if any, and the name and address of the licensee or applicant for license whose activities or practices are in question.(2) Insofar as is known to the person requesting informal mediation, include the names, residence addresses and business addresses of persons and the dates, places and specific actions or practices involved in the matter.(3) Describe the relief or disposition of the matter which the person requesting informal mediation would consider acceptable.(d) A copy of the request for informal mediation shall be served on the licensee or applicant for license whose activities or practices are in question and proof of service (in compliance with Sections 1013a, 1013b and 2015.5, Code of Civil Procedure) thereof shall accompany the request for informal mediation filed with the executive director of the board.(e) The form of the request for informal mediation shall substantially conform with the provisions of Article 6 herein.(f) Article 1, section 553.40 shall apply to all requests for informal mediation.Cal. Code Regs. Tit. 13, § 551.14
1. New section filed 2-4-2003; operative 3-6-2003 (Register 2003, No. 6).
2. Change without regulatory effect amending subsection (d) filed 12-31-2003 pursuant to section 100, title 1, California Code of Regulations (Register 2004, No. 1).
3. Editorial correction of subsection (d) (Register 2011, No. 7).
4. Amendment of subsections (a) and (d)-(e) filed 2-22-2011; operative 3-24-2011 (Register 2011, No. 8).
5. Amendment of subsection (d) filed 10-22-2018; operative 1-1-2019 (Register 2018, No. 43).
6. Change without regulatory effect amending subsection (a) and NOTE filed 2-26-2020 pursuant to section 100, title 1, California Code of Regulations (Register 2020, No. 9).
7. Change without regulatory effect amending subsection (c)(1) filed 8-22-2023 pursuant to section 100, title 1, California Code of Regulations (Register 2023, No. 34). Note: Authority cited: Section 3050(a), Vehicle Code. Reference: Section 3050, Vehicle Code.
1. New section filed 2-4-2003; operative 3-6-2003 (Register 2003, No. 6).
2. Change without regulatory effect amending subsection (d) filed 12-31-2003 pursuant to section 100, title 1, California Code of Regulations (Register 2004, No. 1).
3. Editorial correction of subsection (d) (Register 2011, No. 7).
4. Amendment of subsections (a) and (d)-(e) filed 2-22-2011; operative 3-24-2011 (Register 2011, No. 8).
5. Amendment of subsection (d) filed 10-22-2018; operative 1/1/2019 (Register 2018, No. 43).
6. Change without regulatory effect amending subsection (a) and Note filed 2-26-2020 pursuant to section 100, title 1, California Code of Regulations (Register 2020, No. 9).
7. Change without regulatory effect amending subsection (c)(1) filed 8-22-2023 pursuant to section 100, title 1, California Code of Regulations (Register 2023, No. 34).