Section 2188.2.5 - Online Prelicensing Course Approval(a) Every provider desiring to obtain approval of an online prelicensing course, in addition to meeting the course approval requirements of Sections 2188.2 (a), (c), (d), (e), (f), (g), (i), (p), and (q) shall include the following in the course:(1) Clear instructions to the student on how to access and participate in the course;(2) A methodology to ensure that the student taking the course cannot complete the course in less time than the period for which the course certification is granted by the Commissioner;(3) An electronic component that: (A) Monitors, tracks and provides rosters on the student's time spent completing each section/chapter of the course;(B) Authenticates the student's identity on a periodic basis, including upon entering and during the course (i.e. employs miscellaneous types of questions that only the student would know and requires the student to answer correctly);(C) Prevents the student from skipping the course content materials before answering the review questions; and,(D) Logs the student out of the course after a period of inactivity of twenty minutes, requiring the student to log back in and re-enter the course;(4) Encryption of all non-public personal student information so that the information cannot be read as it passes across the internet;(5) A participatory component that:(A) Requires students to answer the review questions after each section/chapter or requires a minimum of four interactive multiple choice inquiry periods during each hour of the course. Inquiry periods shall occur at regular intervals and shall cover material presented in that section/chapter of the course;(B) Identifies all incorrect responses and informs the student of the correct response with an explanation of the correct answer. Examples include but are not limited to, a response to the student with a correct answer and explanation or a reference back to the student with the section/chapter/screen that pertains to the question;(C) Requires students to answer one hundred percent (100%) of the review questions before allowing the student to proceed to the next section/chapter or to complete the course;(D) Provides the student with the ability to review any section/chapter of the course at any time; and(E) Provides the student with the ability to contact an online prelicensing course instructor/subject matter expert regarding course material. Online prelicensing course instructors/subject matter experts shall be available by telephone or email within one (1) business day, excluding state holidays, to respond to student questions. Questions asked during weekends shall be answered by close of business on the following Monday. Technical questions regarding course requirements and materials may be responded to by staff of the provider.(b) Every provider desiring to obtain approval of an online prelicensing course shall ensure that each student completes the following minimum number of review questions per course: (1) Property Broker-Agent Courses: | 12-Hour Course: | | | Review Question Total = 36 |
| 20-Hour Course: | Section I & II - | 19 Review Questions | |
| | Section III - | 24 Review Questions | |
| | Section IV- | 17 Review Questions | |
| | | | Review Question Total = 60 |
(2) Casualty Broker-Agent Courses: | 12-Hour Course: | | | Review Question Total = 36 |
| 20-Hour Course: | Sections I & II - | 19 Review Questions | |
| | Section III - | 19 Review Questions | |
| | Section IV - | 22 Review Questions | |
| | | | Review Question Total = 60 |
(3) Life-Only Agent Courses: | 12-Hour Course: | | | Review Question Total = 36 |
| 20-Hour Course: | Section I - | 18 Review Questions | |
| | Section II - | 39 Review Questions | |
| | Section III - | 3 Review Questions | |
| | | | Review Question Total = 60 |
(4) Accident and Health Agent Courses: | 12-Hour Course: | | | Review Question Total = 36 |
| 20-Hour Course: | Section I - | 15 Review Questions | |
| | Section II - | 39 Review Questions | |
| | Section III - | 3 Review Questions | |
| | Section IV - | 3 Review Questions | |
| | | | Review Question Total = 60 |
(5) Personal Lines Broker-Agent Courses: | 12-Hour Course: | | | Review Question Total = 36 |
| 20-Hour Course: | Sections I & II - | 21 Review Questions | |
| | Section III - | 39 Review Questions | |
| | | | Review Question Total = 60 |
(6) Limited Lines Automobile Insurance Agent Courses: | 12-Hour Course: | | | Review Question Total = 36 |
| 20-Hour Course: | Section I - | 9 Review Questions | |
| | Section II | 3 Review Questions | |
| | Section III - | 48 Review Questions | |
| | | | Review Question Total = 60 |
(7) Personal Lines Broker-Agent Broker-Agent to Become a Property Broker-Agent and Casualty Broker-Agent Course: | 20-Hour Course: | Section I - | 69 Review Questions | Review Question Total = 60 |
Cal. Code Regs. Tit. 10, § 2188.2.5
1. New section filed 2-23-2010; operative 3-25-2010 (Register 2010, No. 9).
2. Amendment filed 10-22-2014; operative 2-19-2015 pursuant to Government Code section 11343.4(b)(2) (Register 2014, No. 43). Note: Authority cited: Section 1749.7, Insurance Code. Reference: Sections 1749 and 1749.1, Insurance Code.
1. New section filed 2-23-2010; operative 3-25-2010 (Register 2010, No. 9).