Section 2193.2 - Exemptions for Making Clerical Changes and Providing Indirect Marketing and Servicing SupportClerical activities involving the making of changes to existing insurance policies or providing indirect insurance marketing and servicing support which, pursuant to Insurance Code Section 1635(m), are exempt from licensure, include, but are not limited to:
(a) Dissemination of buyers' guides for insurance, applications for insurance coverage, insurance coverage selection forms, or related forms, in response to consumer requests, provided that unlicensed persons do not analyze, give advice or make recommendations concerning insurance contracts or potential insurance contract terms to applicants for insurance coverage, potential applicants for insurance coverage, or policyholders.(b) Receiving information from applicants for insurance coverage, potential applicants for insurance coverage, or policyholders, or recording information from applicants for insurance coverage, potential applicants for insurance coverage, or policyholders to give to licensees for response, provided that the unlicensed persons do not analyze, give advice or make recommendations concerning insurance contracts or potential insurance contract terms to applicants for insurance coverage, potential applicants for insurance coverage, or policyholders.(c) Scheduling appointments with licensees to discuss insurance, provided that there are no conversations, or other exchanges of information concerning insurance contracts or potential insurance contract terms between unlicensed persons and applicants for insurance coverage, potential applicants for insurance coverage, or policyholders.(d) Communicating with applicants for insurance coverage, potential applicants for insurance coverage, or policyholders solely in order to obtain factual information requested by licensees, provided that unlicensed persons do not analyze, give advice or make recommendations concerning insurance contracts or potential insurance contract terms to applicants for insurance coverage, potential applicants for insurance coverage, or policyholders.(e) Acceptance of insurance premiums for delivery to licensees.(f) Receiving and recording insureds' requests for additions or deletions to existing insurance policies, and preparing endorsement forms for the review and signature of licensees.(g) Informing insureds factually, in response to their inquiries, as to the category and financial limits of insurance coverages indicated in policy records, whether coverages are in effect and any premium balances due, provided that the unlicensed persons are not otherwise explaining, interpreting, or offering opinions on such coverages or limits, or any other terms of the insurance contracts.(h) Answering telephone calls, receiving faxes, opening electronic mail, opening written mail, processing outgoing mail, doing filing, and engaging in other general secretarial or administrative functions not otherwise prohibited herein.(i) Merely translating between licensees and applicant for insurance coverage, potential applicants for insurance coverage, or policyholders.Cal. Code Regs. Tit. 10, § 2193.2
1. New section filed 6-17-2002 as an emergency; operative 6-17-2002 (Register 2002, No. 25). A Certificate of Compliance must be transmitted to OAL by 10-15-2002 or emergency language will be repealed by operation of law on the following day.
2. Certificate of Compliance as to 6-17-2002 order transmitted to OAL 10-10-2002 and filed 11-7-2002 (Register 2002, No. 45). Note: Authority cited: Section 8, Assembly Bill 393, Chapter 321, Statutes of 2000. Reference: Sections 1631 and 1635, Insurance Code.
1. New section filed 6-17-2002 as an emergency; operative 6-17-2002 (Register 2002, No. 25). A Certificate of Compliance must be transmitted to OAL by 10-15-2002 or emergency language will be repealed by operation of law on the following day.
2. Certificate of Compliance as to 6-17-2002 order transmitted to OAL 10-10-2002 and filed 11-7-2002 (Register 2002, No. 45).