Ariz. Admin. Code § 2-1-403

Current through Register Vol. 31, No. 2, January 10, 2025

Section R2-1-403 - Submission of Service Plan

Each 9-1-1 planning committee shall submit a final service plan to the Assistant Director. The following information shall be included:

1. The name and mailing address of the planning committee chairperson;

2. The names of all members of the 9-1-1 planning committee;

3. The date the service plan is submitted to the Assistant Director;

4. The date the 9-1-1 service is scheduled to begin;

5. The signature of the chairperson;

6. A map showing the geographic boundaries of the telephone exchange areas included in the proposed 9-1-1 service system, each PSAP location, and any other jurisdictional boundaries;

7. The name and mailing address of the public or private safety agency operating each PSAP;

8. The name and telephone number of each PSAP manager;

9. A description of the procedures and agreements to be followed when responding to 9-1-1 calls that are routed to a PSAP other than the one serving the area from which the call originates;

10. A description of the 9-1-1 system routing and switching configurations;

11. A description of the network exchange services, the central office equipment to be used, and any network access mileage computations;

12. An itemized list of both estimated installation cost and ongoing costs as discussed in R2-1-409 for proposed telephone service and equipment. These estimates shall be obtained by the 9-1-1 planning committee from the telephone company serving the telephone exchange area and signed by an authorized employee of the telephone company or equipment vendor. Equipment that is on term contract from the State of Arizona Purchasing Office is exempt from bidding requirements;

13. A copy of the equipment specifications used for bidding the system customer premise equipment. A minimum of 2 bids is required;

14. A copy of the low-bid response with itemized equipment costs and associated installation charges and a list of vendors;

15. A certification from the 9-1-1 planning committee that the service plan meets the requirements of the public or private safety agencies whose services will be available in response to a 9-1-1 call;

16. A list of all public and private safety agencies whose services will be available in response to 9-1-1 calls with the following information about each:

a. Agency name,

b. Agency mailing address,

c. Name and telephone number of the agency head,

d. A brief description of the services to be provided, and

e. A description of proposed procedures for dispatching emergency service providers;

17. A description of an alternate method of providing service if there is a failure of all or a portion of the 9-1-1 service system or a failure of the PSAP primary electrical power;

18. A certification from the 9-1-1 planning committee for the ALI feature, that at least 90% of the 9-1-1 service area is addressed with street numbers. Before implementation of the ALI feature, certification of a less than 10% error rate in the data base shall be obtained from the telephone company responsible for the data base; and

19. A plan for a program of public information regarding 9-1-1 service, which the 9-1-1 planning committee chairperson or designee will implement at least 30 days before 9-1-1 service begins.

Ariz. Admin. Code § R2-1-403

Adopted effective July 22, 1985 (Supp. 85-4). Amended effective June 14, 1990 (Supp. 90-2). Amended by final rulemaking a 6 A.A.R. 1971, effective May 12, 2000 (Supp. 00-2).