Ariz. Admin. Code § 14-2-2604

Current through Register Vol. 30, No. 50, December 13, 2024

Section R14-2-2604 - Customer Rights and Responsibilities

A. A Customer has the following rights:

1. To designate a Representative to act on the Customer's behalf;

2. To submit an Application to interconnect a Generating Facility with a Distribution System;

3. To expect prompt and professional responses from a Utility during the Interconnection process;

4. To expect detailed and itemized good faith estimates of cost from the Utility;

5. To expect outlines, supporting data, and justification for proposed work before the Utility undertakes any studies or system upgrades to accommodate the Generating Facility;

6. To sign documents using an electronic (e-signature) method if the Customer has the technical capability to sign electronically and is submitting the documents electronically; and

7. To request a one-time 90-day extension from the Utility using a simple notification process and not to have an extension unreasonably withheld for circumstances beyond the Customer's control.

B. A Customer shall ensure that:

1. The Generating Facility meets or exceeds all minimum Interconnection, safety, and protection requirements outlined in this Article and the Utility's Interconnection Manual;

2. The Generating Facility meets all applicable construction codes, safety codes, electric codes, laws, and requirements of government agencies having jurisdiction;

3. The Generating Facility's Certified Equipment is installed and operated in a manner that protects the Generating Facility, Utility personnel, the public, and the Distribution System from harm;

4. The Generating Facility design, installation, maintenance, and operation minimize the likelihood of causing a malfunction in, damaging, or otherwise impairing the Distribution System;

5. The Generating Facility does not adversely affect the quality of service to other Utility consumers;

6. The Generating Facility does not hamper efforts to restore a feeder to service when a Clearance is required;

7. The Generating Facility is maintained in accordance with applicable manufacturers' maintenance schedules; and

8. The Utility is notified of any emergency or hazardous condition or occurrence involving the Generating Facility that could affect safe operation of the Distribution System.

C. A Customer shall pay for; lease or own; and be responsible for designing, installing, and operating all Interconnection Facilities located on the Customer's side of the Point of Interconnection.

D. A Customer shall ensure that Interconnection Facilities:

1. Are located on the Customer's premises; and

2. To enable delivery of power from the Generating Facility to the Distribution System at the Point of Interconnection, include:

a. Necessary equipment for:

i. Connection,

ii. Transformation,

iii. Switching,

iv. Protective relaying,

v. Metering,

vi. Communication, and

vii. Safety requirements;

b. A Disconnect Switch; and

c. Any other requirements outlined in this Article or specified by the Utility in its Interconnection Manual.

E. A Customer interconnecting a Generating Facility with the Distribution System shall:

1. Sign an Interconnection Agreement and all other applicable purchase, supply, and standby agreements; and

2. Comply with all applicable tariffs, rate schedules, and Utility service requirements.

F. A Customer shall not interconnect or cause Interconnection of a Generating Facility to the Distribution System without first executing an Interconnection Agreement with the Utility that operates the Distribution System.

Ariz. Admin. Code § R14-2-2604

Adopted by final rulemaking at 26 A.A.R. 473, effective 2/25/2020.