Section 3 AAC 52.490 - Other general information to be furnished to the commission(a) A utility shall publish in its tariff and on its website as available the location and telephone number of each of its business offices, each telephone number to report service outages, and the normal hours of operation of each office.(b) A utility shall submit information to the commission regarding service outages as follows: (1) for an outage that is an immediate threat to the health or safety of customers within the utility's certificated service area, the utility shall notify the commission as soon as reasonably possible; the utility shall report the outage by electronic mail, by telephone, or in person, to the commission at the commission's office in Anchorage, Alaska; the notification must include(A) the location and time of the outage;(B) the number of fatalities and personal injuries reported to the utility; and(C) each individual to be contacted by the commission for additional information;(2) for an outage described in (1) of this subsection or an outage from whatever cause, that persists for 30 minutes or more, and affects five percent or more of a utility's customers within its certificated service area or all customers within a reliability reporting area, the utility shall file with the commission, in accordance with 3 AAC 48.095 and not later than five business days after the conclusion of the outage, a written report that must include (A) the location and time of the outage;(B) the duration of the outage;(C) the total number of customers affected and the number of customers without service at periodic intervals;(D) the cause of the outage, if known;(E) the number of fatalities and personal injuries; and(F) each individual to be contacted by the commission for additional information;(3) as a part of the utility's annual report to the commission under AS 42.05.451, the utility shall file a cumulative 12-month report of its service outages; the report must include (A) the results of the calculated SAIDI, SAIFI, and CAIDI indices required under 3 AAC 52.495(f);(B) a summary of the estimation methodologies that the utility used under 3 AAC 52.495(d) for the calculation of reliability information;(C) a summary addressing any changes that the utility has made in the collection of data and the calculation, estimation, and reporting of reliability information in comparison to the prior reporting period; the utility shall explain why the changes occurred and explain how the changes affect the comparison of newer and older information; and(D) a map showing the reliability reporting areas.(c) A utility shall file with the commission not later than April 30 of each year a copy of the report made to the United States Environmental Protection Agency in accordance with 40 C.F.R. Part 98 (mandatory greenhouse gas reporting).Eff. 1/1/87, Register 100; am 11/6/2016, Register 220, January 2017; am 11/22/2017,Register 224, January 2018For reporting outages as required in 3 AAC 52.490(b)(1), the commission's electronic mail address is ElectricOutage@alaska.gov
Authority:AS 42.05.141
AS 42.05.151
AS 42.05.291
AS 42.05.501